:root{--canvas:#f1f5f9;--surface:#fff;--ink:#101a36;--muted:#61708b;--line:#dfe6f0;--accent:#4f46e5;--accent-soft:#eeedff;--radius:10px;--sidebar:256px;font-family:"Segoe UI",Arial,sans-serif;color:var(--ink);font-synthesis:none;font-size:15px;line-height:1.5;background:var(--canvas)}
*{box-sizing:border-box}body{margin:0}a{color:var(--accent);text-decoration:none}a:hover{text-decoration:underline}button,input,select,textarea{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.65}button .icon,a .icon{flex-shrink:0}.icon{vertical-align:middle;flex-shrink:0}h1,h2,h3,p{margin:0}h1{font-size:40px;line-height:1.2;letter-spacing:-1.2px;font-weight:700}h2{font-size:19px;letter-spacing:-.3px}h3{font-size:16px}small{font-size:13px}hr{border:0;border-top:1px solid var(--line);margin:8px 0}a:focus-visible,button:focus-visible{outline:3px solid #a5a0ff;outline-offset:4px;border-radius:4px}input:focus,textarea:focus,select:focus{outline:3px solid #e0ddff;border-color:var(--accent)}
.brand{display:flex;gap:14px;align-items:center;color:var(--ink);font-size:25px;line-height:1.15;font-weight:700;letter-spacing:-1px;white-space:nowrap}.brand:hover{text-decoration:none}.brand small{display:block;font-size:13px;line-height:1.5;font-weight:400;letter-spacing:0;color:var(--muted);margin-top:4px}.brand-mark{width:42px;height:44px;display:grid;place-items:center;background:var(--accent);color:#fff;border-radius:7px;font-size:30px;font-weight:600;letter-spacing:-1px;box-shadow:0 3px 10px #4f46e518}
.sidebar{position:fixed;inset:0 auto 0 0;width:var(--sidebar);background:var(--surface);border-right:1px solid var(--line);padding:24px 16px;display:flex;flex-direction:column;z-index:10}.sidebar .brand{padding:0 7px}.sidebar nav{display:flex;flex-direction:column;gap:8px;margin-top:48px}.nav-link{display:flex;align-items:center;gap:18px;padding:14px 18px;color:#36435f;border:0;background:none;border-radius:7px;width:100%;font-size:15px;text-align:left;line-height:24px}.nav-link .icon{width:23px;height:23px}.nav-link:hover{background:#f5f6fc;text-decoration:none}.nav-link.active{background:var(--accent-soft);color:var(--accent);font-weight:600}.sidebar-bottom{margin-top:auto;border-top:1px solid var(--line);padding-top:16px}.support-label{display:flex;gap:18px;padding:14px 18px;color:#36435f;align-items:center}.sidebar-bottom form{margin-top:7px}.workspace{margin-left:var(--sidebar);min-height:100vh;display:flex;flex-direction:column}.topbar{min-height:70px;background:#ffffffb8;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 30px;color:#4c5b76}.profile-link{display:flex;align-items:center;gap:12px;color:#4c5b76}.profile-link span{max-width:240px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.content{padding:44px 32px;max-width:1600px;width:100%;margin:0 auto;flex:1}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:30px}.page-heading p{color:var(--muted);margin-top:9px;font-size:18px}.page-heading h1{overflow-wrap:anywhere}.page-heading>.badge{white-space:nowrap;align-self:flex-start;margin-top:12px}.button{display:inline-flex;align-items:center;justify-content:center;gap:9px;min-height:44px;padding:10px 18px;border:1px solid transparent;border-radius:7px;font-weight:600;font-size:14px;white-space:nowrap;transition:background .15s,box-shadow .15s}.button:hover{text-decoration:none}.primary{background:var(--accent);color:white;box-shadow:0 2px 4px #4f46e50d}.primary:hover{background:#4037cf}.secondary{background:white;border-color:#d6deeb;color:#40506c}.secondary:hover{background:#f8faff}.full{width:100%}
.stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:20px;margin-bottom:24px}.stat{background:white;border:1px solid var(--line);border-radius:var(--radius);padding:22px;display:flex;align-items:center;gap:20px;color:var(--muted);min-height:115px;transition:border-color .15s}.stat:hover{text-decoration:none;border-color:#b8b6f7}.stat-icon{height:62px;width:62px;border-radius:50%;display:grid;place-items:center}.stat-icon .icon{width:29px;height:29px}.stat-icon.open{color:#2563eb;background:#e9f1ff}.stat-icon.in-progress{color:#b87909;background:#fff5df}.stat-icon.resolved{color:#078167;background:#e2f7ef}.stat strong{display:block;color:var(--ink);font-size:31px;line-height:1.2;margin-top:6px;font-weight:600}.stat>.icon{margin-left:auto;width:17px}.panel{background:var(--surface);border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}.ticket-toolbar{display:flex;justify-content:space-between;gap:16px;align-items:center;padding:14px 20px 0;border-bottom:1px solid var(--line)}.tabs{display:flex;gap:17px;align-self:stretch;min-height:62px}.tab{display:flex;align-items:center;padding:7px 8px 18px;border-bottom:3px solid transparent;color:var(--muted);font-weight:600;font-size:14px;white-space:nowrap}.tab:hover{text-decoration:none;color:var(--accent)}.tab.selected{color:var(--accent);border-color:var(--accent)}.search-form{position:relative;min-width:210px;width:290px;margin-bottom:14px}.search-form input{width:100%;padding:10px 42px 10px 14px;min-height:44px;font-size:14px}.search-form button{position:absolute;right:2px;top:2px;height:40px;width:38px;background:none;border:0;color:var(--muted);border-radius:6px}.search-form button:hover{background:var(--canvas)}.table-scroll{overflow-x:auto}table{border-collapse:collapse;width:100%;text-align:left;font-size:14px}th{font-weight:500;color:#34435f;font-size:13px;background:#f7f9fc;padding:17px 22px;white-space:nowrap}td{padding:18px 22px;border-top:1px solid #e8edf5;vertical-align:middle}tbody tr:hover{background:#fbfcff}.ticket-title{display:block;min-width:190px;max-width:330px;overflow-wrap:anywhere}.ticket-title strong{display:block;color:var(--accent);font-size:15px;font-weight:600}.ticket-title span{display:block;color:#52617c;line-height:1.5;margin-top:2px}.company-cell{min-width:140px;max-width:230px;overflow-wrap:anywhere}.date-cell{white-space:nowrap;color:#53627d;font-size:13px}.row-arrow{color:var(--muted);padding:7px;display:inline-flex}.row-arrow:hover{background:var(--accent-soft);border-radius:6px}.badge{display:inline-flex;align-items:center;justify-content:center;padding:3px 10px;border-radius:5px;font-size:12px;font-weight:500;line-height:1.65;white-space:nowrap}.badge-open,.badge-low{background:#e6efff;color:#155ace}.badge-in-progress{background:#ebe8ff;color:#5141ca}.badge-resolved{background:#ddf5eb;color:#06745b}.badge-medium{background:#fff1c9;color:#94600a}.badge-high{background:#ffe2e5;color:#b3263b}.badge-urgent{background:#b3263b;color:#fff}.panel-note{border-top:1px solid var(--line);padding:28px 18px;text-align:center;color:var(--muted);font-size:14px;min-height:92px;display:grid;place-items:center}.list-footer{display:flex;justify-content:space-between;gap:20px;color:var(--muted);padding:16px 22px;border-top:1px solid var(--line);font-size:12px}.pagination{display:flex;gap:16px}.empty-state{text-align:center;padding:65px 24px 60px}.empty-state h2{font-size:23px;margin:16px 0 8px}.empty-state p{color:var(--muted);max-width:450px;margin:0 auto 22px;font-size:15px}.empty-icon{display:grid;place-items:center;width:66px;height:66px;margin:0 auto;background:#f1f0ff;color:var(--accent);border-radius:18px}.empty-icon .icon{width:31px;height:31px}.workspace-footer{display:flex;justify-content:space-between;gap:16px;font-size:12px;color:#71809a;padding:0 32px 22px}.workspace-footer>span{font-size:11px}
.stack{display:flex;flex-direction:column;gap:22px}.field{display:flex;flex-direction:column;gap:8px;min-width:0}.field label{font-size:14px;font-weight:600;color:#33415d}input,textarea,select{border:1px solid #d6deea;border-radius:7px;background:white;color:var(--ink);padding:11px 13px;transition:border-color .15s;min-height:46px;max-width:100%;width:100%}textarea{resize:vertical;line-height:1.7;min-height:110px}input::placeholder,textarea::placeholder{color:#8792a6}.field-hint{font-size:12px;color:var(--muted);line-height:1.6}.stack>p.field-hint{margin-top:-14px}.field-row{display:grid;grid-template-columns:1fr 1fr;gap:20px}.form-panel{padding:30px;max-width:720px}.section-heading{display:flex;align-items:center;gap:14px;margin-bottom:26px}.section-heading p{color:var(--muted);font-size:13px;margin-top:4px}.section-icon{width:46px;height:46px;border-radius:10px;background:var(--accent-soft);color:var(--accent);display:grid;place-items:center}.section-icon .icon{width:23px;height:23px}.form-actions{display:flex;align-items:center;justify-content:flex-end;gap:12px;padding-top:6px}.info-note{background:#f6f8fc;border:1px solid #e5ebf4;border-radius:7px;padding:15px 17px;font-size:13px;color:#5e6d87;line-height:1.7;overflow-wrap:anywhere}.form-layout{display:grid;grid-template-columns:minmax(0,720px) minmax(200px,1fr);gap:36px}.form-help{padding:16px 0;max-width:300px;color:var(--muted);font-size:13px;line-height:1.8}.form-help h2,.form-help h3{color:var(--ink);margin-bottom:12px}.form-help p{margin-bottom:13px}.form-help ul{padding-left:18px;margin:18px 0 26px}.form-help li{padding-left:5px;margin-bottom:10px}.form-help hr{margin-bottom:24px}.form-help strong{color:#34435f}.company-banner{display:flex;align-items:center;gap:12px;padding:18px;background:#f7f8fd;border-radius:8px;border:1px solid #e6eaf4;color:#566580}.company-banner>div{min-width:0}.company-banner small{display:block;font-size:11px}.company-banner strong{display:block;font-size:14px;color:var(--ink);overflow-wrap:anywhere}.saved-label{display:flex;align-items:center;gap:4px;font-size:11px;color:#587566;margin-left:auto;white-space:nowrap}.saved-label .icon{width:14px}.back-link{display:inline-flex;align-items:center;gap:8px;color:var(--muted);font-size:13px;margin-bottom:22px}.back-link .icon{width:16px}.detail-layout{display:grid;grid-template-columns:minmax(0,1fr) 300px;gap:24px}.detail-layout .section-heading{justify-content:space-between;padding:23px 25px;margin:0;border-bottom:1px solid var(--line)}.section-heading>span:not(.section-icon){font-size:12px;color:var(--muted)}.message{padding:26px;border-bottom:1px solid var(--line)}.message-header{display:flex;align-items:center;gap:12px;margin-bottom:20px}.avatar{background:#edf0f7;color:#53637d;width:38px;height:38px;border-radius:50%;display:grid;place-items:center;font-size:15px;font-weight:600}.avatar.staff{background:var(--accent-soft);color:var(--accent)}.message-header strong{display:block;font-size:14px}.message-header small{display:block;font-size:11px;color:var(--muted)}.message-header time{margin-left:auto;color:var(--muted);font-size:11px}.message-body{white-space:pre-wrap;overflow-wrap:anywhere;color:#3e4d67;font-size:14px;line-height:1.8}.staff-message{background:#fdfcff}.timeline-event{display:flex;gap:12px;align-items:flex-start;padding:18px 26px;background:#f7f9fc;border-bottom:1px solid var(--line);color:#5e6c85}.timeline-event .icon{width:16px;height:16px;margin-top:3px}.timeline-event p{font-size:12px}.timeline-event small{font-size:11px}.reply-form{padding:26px}.reply-actions{display:flex;align-items:center;justify-content:space-between;gap:20px}.reply-actions>span{font-size:11px;color:var(--muted);max-width:220px}.detail-panel{padding:25px}.detail-panel h2{font-size:17px}.detail-panel dl{margin-bottom:0}.detail-panel dt{color:var(--muted);font-size:12px;margin-top:20px;margin-bottom:5px}.detail-panel dd{margin:0;font-size:14px;overflow-wrap:anywhere}.detail-panel dd small{display:block;margin-top:5px;color:var(--muted)}.contact-email{font-size:12px;display:block;margin-top:4px}.ticket-manage{margin-top:25px;padding-top:24px;border-top:1px solid var(--line);gap:16px}.cell-subtext{display:block;font-size:12px;color:var(--muted);margin-top:4px}.company-name{font-weight:600}.alert{padding:14px 18px;margin-bottom:24px;border-radius:8px;font-size:14px;display:flex;align-items:center;gap:10px;line-height:1.6}.alert.success{background:#e6f7ef;border:1px solid #c6e8d9;color:#22604b}.alert.error{background:#fff0f0;border:1px solid #f2cccc;color:#a53139}
.auth-body{background:#fff}.auth-layout{display:grid;grid-template-columns:44% 56%;min-height:100vh}.auth-aside{background:#eef1fa;padding:40px 48px;display:flex;flex-direction:column;min-height:100vh;border-right:1px solid #e3e8f3}.auth-intro{margin:auto 0;padding:60px 0;max-width:450px}.auth-symbol{display:grid;place-items:center;width:62px;height:62px;background:#dedfff;color:var(--accent);border-radius:16px;margin-bottom:30px}.auth-symbol .icon{width:30px;height:30px}.auth-intro h1{font-size:45px;line-height:1.2;letter-spacing:-1.5px}.auth-intro>p{color:var(--muted);font-size:17px;line-height:1.8;margin-top:22px;max-width:370px}.auth-steps{display:flex;flex-direction:column;gap:24px;margin-top:48px}.auth-steps>div{display:flex;align-items:flex-start;gap:17px}.auth-steps>div>span{display:grid;place-items:center;border:1px solid #d5daec;background:#f6f7fc;border-radius:50%;height:32px;width:32px;font-size:11px;color:var(--accent);flex-shrink:0;margin-top:1px}.auth-steps p{font-size:13px;color:var(--muted)}.auth-steps strong{display:block;color:#35415f;font-size:14px;font-weight:600;margin-bottom:3px}.auth-foot{font-size:12px;color:#77829b}.auth-main{display:flex;align-items:center;justify-content:center;padding:60px 48px 85px;position:relative}.auth-card{width:100%;max-width:390px}.auth-card h1{font-size:31px;letter-spacing:-.8px}.subtitle{color:var(--muted);font-size:14px;margin-top:10px;margin-bottom:32px;line-height:1.7}.auth-card .stack{gap:20px}.auth-card .primary{margin-top:8px;min-height:48px}.auth-switch{font-size:13px;text-align:center;color:var(--muted);margin-top:25px}.auth-switch a{font-weight:600}.auth-divider{border-top:1px solid var(--line);margin:32px 0 24px}.quiet-link{display:flex;align-items:center;justify-content:center;gap:8px;font-size:12px;color:var(--muted)}.quiet-link .icon{width:16px;height:16px}.auth-bottom{position:absolute;bottom:25px;color:#8a94a8;font-size:11px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
@media(min-width:1600px){:root{--sidebar:280px}.content{padding:48px 40px}.sidebar{padding-top:28px}.auth-aside{padding:50px 70px}.auth-intro h1{font-size:52px}.ticket-toolbar{padding-left:22px;padding-right:22px}.tab{font-size:15px}.tabs{gap:25px}}
@media(max-width:1200px){:root{--sidebar:220px}.brand{font-size:22px;gap:10px}.brand-mark{width:36px;height:40px;font-size:27px}.brand small{font-size:11px}.content{padding:32px 24px}.stat{padding:18px;gap:14px}.stat-icon{width:48px;height:48px}.ticket-toolbar{flex-wrap:wrap;padding-top:16px;gap:0}.tabs{order:2;min-height:55px;width:100%;justify-content:space-between;gap:4px}.search-form{width:100%;margin-bottom:8px}.detail-layout{grid-template-columns:minmax(0,1fr) 260px;gap:18px}th,td{padding:16px}.form-layout{gap:24px;grid-template-columns:minmax(0,1fr) 220px}.auth-aside{padding:32px}.auth-intro h1{font-size:39px}.message-header{flex-wrap:wrap}.message-header time{margin-left:50px;margin-top:-12px;width:100%}.auth-main{padding-left:36px;padding-right:36px}}
@media(max-width:900px){:root{--sidebar:190px}.sidebar{padding:20px 10px}.sidebar .brand{padding:0 3px}.brand{font-size:20px}.brand small{font-size:10px}.nav-link{gap:12px;padding:12px}.support-label{padding:12px;gap:12px;font-size:13px}h1{font-size:32px}.page-heading p{font-size:15px}.content{padding:28px 20px}.stat{padding:16px 12px;gap:10px}.stat-icon{width:38px;height:38px}.stat-icon .icon{width:22px;height:22px}.stat strong{font-size:27px}.stat>div>span{font-size:12px}.stat>.icon{display:none}.stats{gap:10px}.form-layout{grid-template-columns:1fr}.form-help{max-width:none;padding:10px}.detail-layout{grid-template-columns:1fr}.detail-layout>aside{order:-1}.detail-panel dl{display:grid;grid-template-columns:100px 1fr;gap:12px;margin-top:18px}.detail-panel dt,.detail-panel dd{margin:0}.ticket-manage{display:grid;grid-template-columns:1fr 1fr;align-items:end}.ticket-manage h3{grid-column:1/-1}.ticket-manage button{grid-column:1/-1}.auth-layout{grid-template-columns:40% 60%}.auth-aside{padding:26px}.auth-intro h1{font-size:32px}.auth-intro>p{font-size:14px}.auth-steps{gap:20px}.auth-steps p{font-size:12px}.auth-steps strong{font-size:13px}.auth-main{padding:40px 30px 75px}.workspace-footer{padding:0 20px 18px;flex-wrap:wrap;gap:4px}}
@media(max-width:650px){.sidebar{position:static;width:100%;padding:14px 16px 0;border-right:0;border-bottom:1px solid var(--line)}.sidebar .brand{font-size:22px}.brand small{font-size:11px}.sidebar .brand-mark{height:36px;width:34px;font-size:25px}.sidebar nav{margin-top:15px;flex-direction:row;gap:4px}.nav-link{padding:10px 13px;font-size:13px;gap:7px;white-space:nowrap}.nav-link .icon{width:17px;height:17px}.sidebar nav .nav-link{width:auto;border-radius:6px 6px 0 0}.sidebar-bottom{position:absolute;top:14px;right:12px;border:0;padding:0}.sidebar-bottom form{margin:0}.sidebar-bottom .support-label{display:none}.signout{font-size:12px;padding:8px}.signout .icon{width:17px}.workspace{margin-left:0}.topbar{padding:12px 18px;min-height:49px;font-size:12px;gap:16px}.topbar>span{max-width:50%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.profile-link{gap:6px}.profile-link span{max-width:140px}.profile-link .icon{width:16px;height:16px}.content{padding:27px 16px}.page-heading{gap:14px;margin-bottom:24px;align-items:flex-start}.page-heading h1{font-size:28px;letter-spacing:-.8px}.page-heading p{font-size:13px;line-height:1.7;margin-top:8px}.page-heading>.button{padding:9px 11px;min-height:38px;font-size:12px}.page-heading>.button .icon{height:16px;width:16px}.page-heading>.badge{margin-top:7px}.stats{gap:8px;margin-bottom:18px}.stat{min-height:112px;padding:14px 10px;display:block;position:relative}.stat-icon{width:26px;height:26px;margin-bottom:8px;border-radius:7px}.stat-icon .icon{width:17px;height:17px}.stat strong{font-size:25px;margin-top:3px}.stat>div>span{font-size:11px}.ticket-toolbar{padding:12px 10px 0}.tab{font-size:12px;padding-left:6px;padding-right:6px}.tabs{min-height:49px}.table-scroll table{min-width:730px}.panel-note{font-size:12px;min-height:76px;padding:20px}.list-footer{padding:14px 12px;font-size:11px;gap:10px;flex-wrap:wrap}.empty-state{padding:42px 18px}.empty-state h2{font-size:21px}.empty-state p{font-size:13px}.form-panel{padding:22px 18px}.field-row{gap:14px}.field label{font-size:13px}.section-heading{gap:11px}.section-heading p{font-size:12px}.section-heading h2{font-size:17px}.form-actions{flex-wrap:wrap}.form-actions>.button{flex:1}.company-banner{padding:13px;flex-wrap:wrap}.saved-label{width:100%;margin-left:32px}.detail-layout{gap:18px}.message,.reply-form{padding:21px 18px}.detail-layout .section-heading{padding:18px}.reply-actions{flex-wrap:wrap;gap:14px}.reply-actions>.button{width:100%}.reply-actions>span{max-width:none}.detail-panel{padding:20px}.message-header strong{font-size:13px}.message-header time{font-size:10px}.timeline-event{padding:16px 18px}.workspace-footer{font-size:11px;padding:0 16px 18px}.workspace-footer span{font-size:10px}.alert{font-size:13px;padding:12px 14px}.auth-layout{display:block}.auth-aside{min-height:0;padding:22px 24px;background:#f0f2fb}.auth-aside .brand{font-size:24px}.auth-aside .brand small{font-size:12px}.auth-intro,.auth-foot{display:none}.auth-main{padding:38px 24px 80px;min-height:calc(100vh - 89px);align-items:flex-start}.auth-card{max-width:430px}.auth-card h1{font-size:29px}.auth-bottom{bottom:22px}.auth-card .subtitle{margin-bottom:28px}.auth-card .field input{min-height:48px}.auth-card .stack{gap:20px}.auth-card .back-link{margin-bottom:24px}}
.table-scroll{position:relative}
@media(min-width:1201px){:root{--sidebar:288px}.sidebar .brand{font-size:26px}.sidebar .brand-mark{width:44px;height:47px}.sidebar .brand small{font-size:14px}.sidebar .nav-link,.support-label{font-size:17px}.topbar{font-size:17px}.page-heading h1{font-size:44px}.page-heading p{font-size:22px}.stat>div>span{font-size:16px}.stat strong{font-size:33px}.tab{font-size:16px}.tabs{gap:20px}.search-form{width:290px}.search-form input{font-size:14px}table{font-size:15px}th{font-size:14px}.ticket-title strong{font-size:16px}.badge{font-size:13px}.date-cell{font-size:14px}.panel-note{font-size:15px}.ticket-toolbar{min-height:82px}}
@media(max-width:650px){.ticket-panel .table-scroll table{min-width:0;display:block}.ticket-panel thead{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}.ticket-panel tbody{display:block}.ticket-panel tbody tr{display:grid;grid-template-columns:1fr 1fr;position:relative;padding:18px;gap:10px 16px;border-top:1px solid var(--line)}.ticket-panel td{padding:0;border:0;min-width:0;max-width:none}.ticket-panel td:first-child{grid-column:1/-1;padding-right:25px}.ticket-panel .ticket-title{min-width:0;max-width:none}.ticket-panel .ticket-title span{font-size:14px;color:#34435f}.ticket-panel .company-cell{grid-column:1/-1;color:var(--muted);font-size:12px}.ticket-panel td:nth-child(3)::before{content:'Priority';display:block;color:var(--muted);font-size:11px;margin-bottom:5px}.ticket-panel td:nth-child(4)::before{content:'Status';display:block;color:var(--muted);font-size:11px;margin-bottom:5px}.ticket-panel .date-cell{grid-column:1/-1;font-size:11px;margin-top:3px}.ticket-panel .date-cell::before{content:'Updated ';color:var(--muted)}.ticket-panel td:last-child{position:absolute;right:12px;top:13px}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}